Occasionally, there might be a delay in processing payments through the gateway. Here are the essential points to remember:
- We accept several payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
- If you've made a payment successfully but don't immediately see the corresponding plan reflected in your account, wait for approximately 5 minutes, then log out and log back in.
- If you're still encountering issues even after trying the above steps, take a screenshot of your payment confirmation and contact us for further assistance.